We are happy to announce that an interim update has been released, v2.0.3740

This update is for both the Lite and Pro versions and have fixed some issues identified by a number of our users, these are:

OP SmartDesk Pro – 2.0.3740
===========================
- 0000087: [Staff Area] Print Work Order (ozanpakyuz) – resolved.
- 0000080: [User Area] Room Booking (ozanpakyuz) – resolved.
- 0000088: [Admin Area] Automatic Upgrade Notifications (ozanpakyuz) – resolved.
- 0000076: [Staff Area] Updating Incident details (ozanpakyuz) – resolved.
- 0000065: [Admin Area] Adding Quick Links (ozanpakyuz) – resolved.
- 0000064: [Admin Area] Adding Quick links (ozanpakyuz) – resolved.
- 0000086: [User Area] User login show incidents (ozanpakyuz) – resolved.
- 0000081: [Staff Area] Post reply Formatting (ozanpakyuz) – resolved.
- 0000082: [Staff Area] Ability to change status ‘On Hold’ (ozanpakyuz) – resolved.
- 0000084: [Staff Area] Directly Close an incident (ozanpakyuz) – resolved.
- 0000083: [Staff Area] Increase textbox size (ozanpakyuz) – resolved.
- 0000085: [Admin Area] Editing Announcements (ozanpakyuz) – resolved.
- 0000060: [Admin Area] User Roles (ozanpakyuz) – resolved.
- 0000079: [Staff Area] New Incident SLA Base Dates (ozanpakyuz) – resolved.
- 0000062: [Admin Area] Editing Queues (ozanpakyuz) – resolved.
- 0000061: [Admin Area] Adding Queues (ozanpakyuz) – resolved.
- 0000078: [Web Services (API)] Email Polling (ozanpakyuz) – resolved.
- 0000066: [Staff Area] Unable to read tabs on incident details (ozanpakyuz) – resolved.
- 0000063: [User Area] Viewing KB Articles (ozanpakyuz) – resolved.
- 0000073: [Admin Area] Version Name (ozanpakyuz) – resolved.
- 0000075: [User Area] Version Name (ozanpakyuz) – resolved.
- 0000074: [Staff Area] Version Name (ozanpakyuz) – resolved.

OP SmartDesk Lite – 2.0.3740
===========================
- 0000088: [Admin Area] Automatic Upgrade Notifications (ozanpakyuz) – resolved.
- 0000076: [Staff Area] Updating Incident details (ozanpakyuz) – resolved.
- 0000065: [Admin Area] Adding Quick Links (ozanpakyuz) – resolved.
- 0000064: [Admin Area] Adding Quick links (ozanpakyuz) – resolved.
- 0000086: [User Area] User login show incidents (ozanpakyuz) – resolved.
- 0000081: [Staff Area] Post reply Formatting (ozanpakyuz) – resolved.
- 0000082: [Staff Area] Ability to change status ‘On Hold’ (ozanpakyuz) – resolved.
- 0000084: [Staff Area] Directly Close an incident (ozanpakyuz) – resolved.
- 0000083: [Staff Area] Increase textbox size (ozanpakyuz) – resolved.
- 0000085: [Admin Area] Editing Announcements (ozanpakyuz) – resolved.
- 0000060: [Admin Area] User Roles (ozanpakyuz) – resolved.
- 0000079: [Staff Area] New Incident SLA Base Dates (ozanpakyuz) – resolved.
- 0000062: [Admin Area] Editing Queues (ozanpakyuz) – resolved.
- 0000061: [Admin Area] Adding Queues (ozanpakyuz) – resolved.
- 0000066: [Staff Area] Unable to read tabs on incident details (ozanpakyuz) – resolved.
- 0000063: [User Area] Viewing KB Articles (ozanpakyuz) – resolved.
- 0000073: [Admin Area] Version Name (ozanpakyuz) – resolved.
- 0000075: [User Area] Version Name (ozanpakyuz) – resolved.
- 0000074: [Staff Area] Version Name (ozanpakyuz) – resolved.

Existing user simply login to your customer area ( here ) and use the download link to get the latest version, full upgrade instructions are in the zip file PLEASE ensure you read these prior to doing anything.