Archive for IT Standards
OP Software Joins NAACE
OP Software is proud to announce that it now a member of NAACE (The National Association for Advisors in Computer Education) and is currently under going assessment for the NaaceMark Quality Assurance for Service Providers (NMSP 2.0) This is great news as it is yet another independant pointer that we as a company are committed [...]
Read moreOnline Tracker Now Live
We have made public our online tracker which will allows users of our software the ability to see what is coming in future releases as well as the chance to suggest thier own enhancements or features. The change log shows what has been fixed or added for each furture release as well as an estimated [...]
Read moreOP Software IPhone Support !
You can now browse the OP Software Blog directly from your IPhone. Simply open your Safari browser and point it at www.opsoftware.net, easy ! Read blogs and post comments / replies directly from the comfort of your IPhone.
Read moreWhat is ITIL?
ITIL® is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by thousands of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme. ITIL consists of a series of books giving guidance on the [...]
Read moreWhat is FITS?
FITS stands for Framework for ICT Technical Support. It aims to provide a complete structure so that we know that all aspects of technical support will be addressed. It is a collection of best practice processes from IT support providers all over the UK. It represents their learning curve over many years which Becta has [...]
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