Archive for News
OP Software Joins NAACE
OP Software is proud to announce that it now a member of NAACE (The National Association for Advisors in Computer Education) and is currently under going assessment for the NaaceMark Quality Assurance for Service Providers (NMSP 2.0) This is great news as it is yet another independant pointer that we as a company are committed [...]
Read moreOPSD v2.0.3780 Released
We are happy to announce that an interim update has been released, v2.0.3780 This update is for both the Lite and Pro versions and have fixed some issues identified by a number of our users, these are: OP SmartDesk Pro – 2.0.3780 =========================== Release date 10th May 2010 – 0000146: [Staff Area] Print Work Order [...]
Read moreOP Software Online Services Portal Launched
We are happy to announce the launch of our new Online Services Portal for customers. This is a new one stop portal that will allow customers to do the following: Update contact details Download Software Licenses Renew Software Licenses Raise New Orders Open/View/Update Support Incidents Get Software Updates Sign Up for our BETA Program. All existing [...]
Read moreOnline Tracker Now Live
We have made public our online tracker which will allows users of our software the ability to see what is coming in future releases as well as the chance to suggest thier own enhancements or features. The change log shows what has been fixed or added for each furture release as well as an estimated [...]
Read moreSneek Peek: Room Booking
As promised here is a sneek peek at OP SmartDesk Room Booking or Resource Manager. You can have an unlimited number of resources i.e. Rooms, equipment or anything else you may loan out or have a requirement for it to be booked. Time slots are broken down into 10 minute sections and each booking can [...]
Read moreSneek Peek: Staff Calendars
We have finally managed to add it but it took some work Each member of technical staff now has thier own fully functional calendar to which they can add reminders and events to. Within each active support incident there is a “Follow Up” button which allows the assigned tech the ability to have a reminder [...]
Read moreOP SmartDesk Update….
Please bear with us as this is likely to be a long post as there is alot to get through As we will be officially releasing the new version of OP SmartDesk in the coming weeks I though it would be a good time to update you on some changes that have been made to [...]
Read moreWinners – The Cred Centre
The Cred Centre are the winners of our fourth helpdesk giveaway. Another two chances remain, to be in with a chance to win one for your school see the following link for full details: http://www.opsoftware.net/index.php/2009/12/02/the-big-software-giveaway/
Read moreFree Helpdesk Week 3 of 6
Ok here we go the third of six free helpdesks up for grabs. Click the link ( here ) and add the following coupon code ( TRLVQ6 ) then hit the checkout button, fill in your details and the helpdesk is yours, thats all there is to it. We have change it as some people where [...]
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