Archive for Software
OPSD v2.0.3780 Released
We are happy to announce that an interim update has been released, v2.0.3780 This update is for both the Lite and Pro versions and have fixed some issues identified by a number of our users, these are: OP SmartDesk Pro – 2.0.3780 =========================== Release date 10th May 2010 – 0000146: [Staff Area] Print Work Order [...]
Read moreOP Software Online Services Portal Launched
We are happy to announce the launch of our new Online Services Portal for customers. This is a new one stop portal that will allow customers to do the following: Update contact details Download Software Licenses Renew Software Licenses Raise New Orders Open/View/Update Support Incidents Get Software Updates Sign Up for our BETA Program. All existing [...]
Read moreOPSD v2.0.3775 Released to Testers
Hi All, Just a quick update to let you know that we have closed new development of the next release of OPSD v2.0.3775. This has now been released to our live testers and based on thier feedback changes may occur however the estimated release date for this version is 3rd May 2010. If you would [...]
Read moreOPSD New Version Released
We are happy to announce that an interim update has been released, v2.0.3740 This update is for both the Lite and Pro versions and have fixed some issues identified by a number of our users, these are: OP SmartDesk Pro – 2.0.3740 =========================== – 0000087: [Staff Area] Print Work Order (ozanpakyuz) – resolved. – 0000080: [...]
Read moreSneek Peek: Room Booking
As promised here is a sneek peek at OP SmartDesk Room Booking or Resource Manager. You can have an unlimited number of resources i.e. Rooms, equipment or anything else you may loan out or have a requirement for it to be booked. Time slots are broken down into 10 minute sections and each booking can [...]
Read moreSneek Peek: Staff Calendars
We have finally managed to add it but it took some work Each member of technical staff now has thier own fully functional calendar to which they can add reminders and events to. Within each active support incident there is a “Follow Up” button which allows the assigned tech the ability to have a reminder [...]
Read moreOP SmartDesk Update….
Please bear with us as this is likely to be a long post as there is alot to get through As we will be officially releasing the new version of OP SmartDesk in the coming weeks I though it would be a good time to update you on some changes that have been made to [...]
Read moreFree Helpdesk Week 5 of 6
Ok here we go the fifth of six free helpdesks up for grabs. Click the link ( here ) and add the following coupon code ( LJDNJ8 ) then hit the checkout button, fill in your details and the helpdesk is yours, thats all there is to it. We will post up the lucky winner when [...]
Read moreWinners – The Cred Centre
The Cred Centre are the winners of our fourth helpdesk giveaway. Another two chances remain, to be in with a chance to win one for your school see the following link for full details: http://www.opsoftware.net/index.php/2009/12/02/the-big-software-giveaway/
Read moreFree Helpdesk Week 3 of 6
Ok here we go the third of six free helpdesks up for grabs. Click the link ( here ) and add the following coupon code ( TRLVQ6 ) then hit the checkout button, fill in your details and the helpdesk is yours, thats all there is to it. We have change it as some people where [...]
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