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for: ‘Software’

Free Helpdesk Week 3 of 6

Posted Dec 20 2009 by ICTNUT in News, Software with 0 Comments

Ok here we go the third of six free helpdesks up for grabs. Click the link ( here ) and add the following coupon code ( TRLVQ6 ) then hit the checkout button, fill in your details and the helpdesk is yours, thats all there is to it. We have change it as some people where …

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OP SmartMonitor v1.5 Released

Posted Oct 23 2009 by ICTNUT in Software with 0 Comments

A new version of OP SmartMonitor (v1.5) has been released and is available for download from here. Chnages in this version are as follows: Secure Admin Area Re-Builit Admin Area Streamlined Connectivity Checks Email Notifications Ability to set number of failure before notification Ability to control number of columns on monitoring page Status icons added …

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OP SmartDesk 1.0.1007 Released

Posted Oct 23 2009 by ICTNUT in Software with 0 Comments

Here are the changes made in this version: Bugs Fixed: ID:00001 – Error when merging 2 requests in the same queue ID:00002 – When using NTLM as the login method the login form is still visible ID:00003 – Re-opening closed requests would result in the request disappearing ID:00005, 00006, 00008, 00009 – CSS Changes under …

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Choose From 3 Flavours

  • STARTER: Lean and ideal for the small business or startup. Only £150 per year. Fully featured with rebranding, reporting, knowledge base, file downloads and much more. Access to OP Software's own support community and knowledge base.

  • REGULAR: Excellent for agile organisations and support teams. Only £300 per year. Advanced features include email management, resource management, time management, domain mapping and dedicated email support from OP Software team.

  • PRO: For larger customer driven organisations. Only £500 per year. Offers SSL encryption, asset management, downloadable backups and more of everything. 24/7 email support and 8x5 phone support as standard.

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