Compare Plans

Plan Comparison

Hover your mouse cursor over the feature names in the left column for more information.

Payment Options


LITE


PRO


PRO +

Credit Card Billing YES YES YES
15% Annual Discount YES YES YES
Paper Invoicing NO NO YES

Core Modules

Incident Support System YES YES YES
Email Management NO YES YES
Knowledge Management YES YES YES
File Management YES YES YES
Service Level Management NO YES YES
Time Management (Calendars) NO YES YES
Resource Management (Room Booking) NO YES YES
Task Management (To Do Lists) NO YES YES
Announcements YES YES YES
Asset Management NO NO YES
FORMS/LDAP Authentication YES YES YES

OP Software Support

Community Support YES YES YES
Email Support NO 9am - 5pm Monday to Friday 24 Hours Monday to Friday
Phone Support NO NO 9am - 5pm Monday to Friday

Pricing Options

Monthly £14.99 £29.99 £49.99
Quarterly £44.99 £89.99 £149.99
Annual (including discount) £150.00 £300.00 £500.00

 

Purchase Orders

If you wish to buy our software please send an official purchase order to sales@opsoftware.net or fax your purchase order to us on 0844 288 1 289. Once we have your purchase order our sales team will make your software available to you no need to wait for payment to clear first.

Support and Upgrades

All our licenses are annually renewed and include all upgrades major or minor and full support via our Online Support Centre, Forums, and Live Chat facility.

Hosted OP SmartDesk

OP SmartDesk is a hosted service. You could be up and running in minutes, with a fully functional help desk. We will take care of the installation of your help desk and the maintenance of the web server, while you spend your time on your organisation.

Find out more about our hosted help desk services.

Version Upgrade

Your needs have changed since you last purchased OP SmartDesk? Upgrade anytime to a higher version by just paying the price difference + £29.95 upgrade processing fee.

End User License Agreement (EULA)

By purchasing OP SmartDesk software, you agree to adhere to the license agreement as stated in our EULA document.