Each member of  technical staff now has thier own fully functional calendar to which they can add reminders and events to.

Within each active support incident there is a “Follow Up” button which allows the assigned tech the ability to have a reminder set for X number of days, this is automatically added to their calendar.

You can also see other tech staffs entries but they can only edit or remove thier own entries all others are simply read only.

Events can be added by simply selecting the desired amount of time and then double clicking the selection, the event is then added – Simple !

Timed events, re-occurring events, all day events, scheduled events are all supported and also the ability to export to csv and iCal formats.

There are 3 different views: day, week, month (see screenshots)

Next Sneek Peek: Resource Booking, Yes Room Booking ……… Coming Soon